I HAVE A QUESTION REGARDING AN ORDER. WHO WILL HELP ME?
For questions regarding your samples or orders, you can contact the customer support team.
Please get in contact with the GATC support for questions regarding GATC orders, and the Eurofins support for questions regarding Eurofins orders. Either way, we will forward your request to the right person internally.
For product related questions and quotes, please contact the sales representative in your region. He or she can answer your questions or set up a quote for you.
Our Customer Care team is looking forward to introduce you to the local sales person.
Please send your email directly to
If you want to contact us, we are available Monday to Friday, from 8:00 am until 6:00 pm CET.
+49 7531 816068 (General Customer Support)
Additionally, use our toll free phone numbers to contact us.