Consulting & Support

I Have a Question Regarding an Order. Who Will Help Me?

For questions regarding your samples or orders, you can contact the customer support team.

Please get in contact with the GATC support for questions regarding GATC orders, and the Eurofins support for questions regarding Eurofins orders. Either way, we will forward your request to the right person internally.


I Have a Question Regarding a Specific Product or Want to Ask For an Inquiry. Whom Should I Contact?

For product related questions and quotes, please contact the sales representative in your region. He or she can answer your questions or set up a quote for you.

Our Customer Care team is looking forward to introduce you to the local sales person.


I Would Like to Send You an Email. How Can I Reach You?

Please send your email directly to

support-eu@eurofins.com (Support Eurofins products)

gatc-support@eurofins.com (Support GATC products)


I Want to Call Eurofins. How Can I Reach You?

If you want to contact us, we are available Monday to Friday, from 8:00 am until 6:00 pm CET.

+49 8092 8289-0 (Ebersberg Central Office)

+49 8092 8289-77 (General Customer Support)

 

Additionally, use our toll free phone numbers to contact us.