Products & Ordering
CAN I STILL ORDER ALL THE PRODUCTS I AM USED TO?
Yes, we kept all products as usual. You can continue to order all products from GATC and Eurofins Genomics through our joint portal at www.eurofinsgenomics.eu. Moreover, the barcodes and kits you bought before the merger of both web shops will not expire.
CAN I USE MY GATC LOGIN FOR THE EUROFINS WEBSITE?
Your myGATC login also works for the Eurofins Genomics web shop. If you already have a Eurofins Genomics login, you can continue to use it.
CAN I USE MY GATC LABELS FOR EUROFINS SERVICES AND THE OTHER WAY AROUND?
The barcode labels are only valid for the named service. Barcodes and kits will not expire!
CAN I NOW ALSO USE MY GATC CUSTOM PRIMERS FOR EUROFINS SERVICE AND VICE VERSA?
Custom primers are linked to the production line where they have been initially created. Therefore, you can only use your custom primers for the services they were intented for in the beginning.
I AM OWNER OF AN EVOCARD / CBA. WHAT ABOUT THE CREDITS? ARE THEY TRANSFERABLE?
All customer benefit accounts (CBA/KVK) have been made available within the Eurofins Genomics environment as EVOCARD. This allows you to not only pay GATC services with your deposit, but flexibly use it for all Eurofins services as well. Eurofins customers with an EVOcard can of course use it equally flexible for GATC and Eurofins products in the future.